How is the money split between the four charities?
Childlife enables individuals to help four charities with one gift. Donations to Childlife are shared between the four Childlife partner charities. By choosing Childlife to benefit from their gift, supporters are enabling the four charities to help provide care and support to more children, young people and their families. To date almost £9m has been donated to our partner charities.
How much is spent on fundraising?
This really does vary from year to year. This is reviewed on annual basis by the Chief Executive and trustees and we have to balance the need to have an active base of long term donors supporting Childlife with maximising the amount donated each year to our partner charities.
In 2021/22 just £0.06p was spent on governance, administration and support costs. £0.94p was passed onto our member charities and/or invested in fundraising for future income. The percentage of the split changes depending on how much we need to spend to recruit new supporters, which is agreed with Childlife Trustees on an annual basis.
How do you fundraise?
Childlife relies on donations from individuals through payroll giving, direct sign-ups via street and door fundraising for direct debits and telephoning existing/past supporters. This type of fundraising does tend to have higher costs associated with it in the short term but they do deliver medium to longer term income.
Our Fundraising Promise
Please see our Fundraising Promise.
How can I opt out of communications from Childlife?
If you no longer wish to hear from us by post, email and/or telephone, please contact us or email at info@childlife.org.uk or call us on 01252 628072 and let us know your preferences.
I want my donation to go specifically to one of the four Childlife member charities
Unfortunately, we are unable to send donations to individual projects or charities, as all donations to Childlife are shared between the four charities. This means that one gift to Childlife allows you to support four charities providing care and support for children, young people and their families. If you would like to donate specifically to one of the four charities, please see details of each our four partner charities.
Why are monthly gifts so important?
Regular gifts mean that we have guaranteed income for our partner charities and gives them security and confidence to develop and expand their work. It means that Childlife and our partner charities have a consistent, predictable income, so we can plan and budget better and therefore be more efficient.
How can I manage my monthly gift?
Direct Debit
To cancel a Direct Debit, please contact us and include your name, postal address and a reference number from your confirmation email if you have it. You should also advise your bank of this cancellation.
Direct Debit Guarantee
The Direct Debit Guarantee (or the ‘Direct Debit Indemnity’) is the Direct Debit scheme’s customer protection and one of the main reasons the scheme is so popular. The Direct Debit Guarantee protects you against payments made in error or fraudulently. For more information see the official Direct Debit website.
Continuous Payment Authority (by credit/debit card)
If you are donating a regular gift using your credit or debit card, known as a Continuous Payment Authority and would like to cancel or amend it, please contact us and include your name, postal address and a reference number from your confirmation email if you have it.
Alternatively, you can contact your card issuer (this may be your bank in some cases), but please also contact us so that we can update your record. Please do not ‘raise a dispute’ with your card issuer in order to cancel your Continuous Payment Authority, as this will incur us a charge of £15.77. Thank you.
Standing order
Please contact your bank or building society to cancel a Standing Order, we cannot do this on your behalf, however, please do also contact us to let us know, so we can update your record. Thank you.
Payroll
If you donate to us directly through your payroll and would like to change any details, please contact the relevant department at your place of work (e.g. HR, Payroll etc).
Last updated July 2022