This policy seeks to ensure that Childlife undertakes its responsibilities with regard to the protection of children and/or vulnerable adults and will respond to concerns appropriately.

The policy establishes a framework to support paid and unpaid staff in their practices and clarifies the organisation’s expectations.

All staff (paid or unpaid) have responsibility to follow the guidance on safeguarding through Childlife’s related policies and to pass on any welfare concerns using the required procedures.

We expect all staff (paid or unpaid) to promote good practice by being an excellent role model, contribute to discussions about safeguarding and to positively involve people in developing safe practices.

The scope of this Safeguarding Policy is broad ranging and in practice, it will be implemented via a range of policies and procedures within the organisation. These include:

  • Whistleblowing –ability to inform on other staff/ practices within the organisation
  • Grievance and disciplinary procedures – to address breaches of procedures/ policies
  • Health and Safety policy, including lone working procedures
  • Equal Opportunities policy– ensuring safeguarding procedures are in line with this policy, in particular around discriminatory abuse and ensuring that the safeguarding policy and procedures are not discriminatory
  • Public Trust
  • Data protection (how records are stored and access to those records)
  • Ethical Fundraising
  • Dealing with Vulnerable Adults
  • Responsible Gambling
  • Staff induction
  • Staff training

Childlife commits resources for induction, training of staff (paid and unpaid), effective communications and support mechanisms in relation to Safeguarding via the above policies.

Childlife will investigate and report any concerns or allegations against its staff (paid or unpaid or from a partner agency) within the organisation or by a professional from another organisation. These should be reported to the CEO. If the allegation is against the CEO this should be reported to the Chair of Trustees.

If any Childlife staff (paid or unpaid) receives/is given information regarding any safeguarding issue, even if not directly related to Childlife staff (paid or unpaid) this must be investigated and reported to the CEO who can seek advice from the local Social Services Adults Team or Children’s Safeguarding Team. Childlife will maintain confidentiality at all times, in line with Data Protection laws Childlife will not share information if not required. However, it should be noted that information should be shared with authorities if an adult or child is deemed to be at immediate risk of harm or in need of medical attention. Childlife staff (paid or unpaid) should get brief details about what has happened but not probe or conduct a mini investigation. More information can be found

If an incident occurs this will be reported to the trustees who will review and if it is appropriate it will be reported to the Charity Commission. Also if an incident cannot be resolved this will be reported to the Charity Commission. The Chair of trustees holds the responsibility for reporting to any outside bodies. The CEO holds responsibility for maintaining records of all concerns raised with them, the decisions reached on each case (including reasons for the decisions) and actions taken. Acknowledgment and feedback should also be given to the person raising the original concern. Feedback should be given in a way that will not make the situation worse or breach the Data Protection Act. If the police are involved, they should be consulted prior to giving feedback to the referrer to ensure any criminal investigation is not affected.

Last update – May 2019